Our Services

Opengates BPO offers reliable, socially driven outsourcing powered by refugee talent. Explore how we deliver excellence across customer support, data services, digital content, and more.

What We Offer

Customer Support

Voice, chat, and email-based support tailored to your customers.

  • Inbound & outbound voice support
  • Multilingual live chat & email
  • Flexible shifts and timezone alignment
  • CRM-integrated workflows (Zendesk, Freshdesk, etc.)

Data Entry & Management

Accurate, secure, and scalable data processing from remote teams.

  • High-volume manual data input
  • Data cleansing and validation
  • Spreadsheet/database population
  • Secure file handling protocols

Content Moderation

Ensure safety and compliance on your platform with human-led review.

  • Image, text, and video moderation
  • Community guidelines enforcement
  • Multilingual content flagging
  • Real-time or batch reviews

Transcription Services

Multilingual transcription for audio, video, and meeting content.

  • Meeting and event transcription
  • Verbatim and clean read formats
  • Multiple language options
  • Caption syncing support

Virtual Assistance

Dedicated VAs for scheduling, research, and admin tasks.

  • Calendar and inbox management
  • Research and data sourcing
  • Task automation assistance
  • Professional communication skills

AI Training Data

Annotation, categorization, and human validation for machine learning.

  • Image & video annotation
  • Text classification
  • Audio labeling
  • Quality-controlled task delivery

Graphic Design

Creative design solutions including logos, social media, and brand assets.

  • Logo and brand identity design
  • Social media content creation
  • Marketing collateral design
  • Proficiency in Adobe Creative Suite and Figma

Web Development

Frontend and backend web development using modern frameworks and tools.

  • Frontend and backend development
  • Responsive and accessible design
  • API integration and CMS setup
  • Tech stack experience: React, Next.js, Node.js

Content Writing

SEO-optimized articles, blog posts, and copywriting tailored to your audience.

  • SEO-optimized blog and website content
  • Technical writing and documentation
  • Brand storytelling and copywriting
  • Editing and proofreading

Digital Marketing

Campaign management, social media, and analytics to grow your brand.

  • Social media management and growth
  • Email marketing campaigns
  • Analytics and reporting
  • Ad campaign setup and monitoring

Translation Services

Professional translation for documents, websites, and communications.

  • Document and website translation
  • Multilingual team support
  • Contextual and culturally relevant adaptation
  • Proofreading and quality assurance

Video Editing

Post-production editing for promotional, corporate, and social media videos.

  • Social media and promotional video edits
  • Captioning and subtitles
  • Transitions, audio, and visual effects
  • Experience with tools like Adobe Premiere and CapCut

Need Something Custom?

Not all businesses fit into a standard package. At Opengates BPO, we offer flexible, tailored solutions to match your exact needs—whether you require a multi-service team, specialized skill sets, or unique workflows.

From pilot projects to ongoing partnerships, our team is ready to build a solution around your goals. Let’s collaborate on something that works for you.

Ready to Partner with Opengates?

Let’s build something impactful together. Our team is here to deliver quality, integrity, and social value through every project.